We went through self-assessment test to find out our own communication styles during this workshop. We learned four major types of communication styles- Open, Close, Direct, Indirect. Thinkers/Analyzers tend to be close-indirect. Yes, that is me.
Miscommunication is likely to occur between people of different styles. The emphasis is on understanding the difference. Once you know a person’s communication style, communication is likely to go smoothly. As a Chinese saying goes, “Know yourself, know your enemy, every battle can be won.”
The fourth workshop focused on Critical Thinking & Problem Solving. We talked about three problem-solving techniques. Personally, I believe 5-Whys Analysis is the worst of all. We are unable to provide a clear answer to any of the questions when we allow ourselves to be led one question after another, like chasing the tail of all without catching any. Fishbone diagram lays out all aspects of concerns, allowing us to better visualize the problem. This is my favorite one.